Starting a social account for your business, auto-posting links from your company blog and waiting to be found is not a social media strategy, but it is how public accounts get lost in the shuffle. Be proactive in putting your message in front of your audience by exploring all the features of the platform.
Frequent social media updates can help you build a loyal following, leading to an uptick in word-of-mouth marketing via online reviews and ratings. Your new social posse could also foster more conversations among readers, developing your brand reputation and bolstering a positive image among current customers, according to Social Media Today.
Facebook and Instagram are constantly implementing new features to help businesses connect with fans and customers. But are you taking full advantage of these new avenues to engagement?