Be In The Know Blog

Don't Waste Your PPC Budget: 4 Tips to Cut Unprofitable Keywords

Posted by Pete Stafford on September 29, 2016 at 1:48 PM

If your PPC budget is generating lots of traffic, but you're not seeing a return in sales, you're probably wasting money with the wrong keywords. If you want clicks that convert, you need to help the right customers find your ad. Think of it as prequalifying your leads. Here are four quick ways to zero in on profitable keywords and eliminate the excess.

You've Got This

When it comes to maximizing your PPC budget, the best tools you have are stored in your AdWords account already. Search Engine Land recommends that you concentrate on the past three to four months of data, noting that anything older introduces too many variables to be useful. Within each campaign, you can delve into the specific performance of keywords. From the keywords menu, click the "search terms" tab to see exactly what people are searching for when they click on your ad. Once you see what people are looking for, there will be obvious keywords to eliminate.

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Topics: Paid Search Engine Marketing

How to Improve Customer Service With Phone Call Tracking

Posted by Chris Williams on September 21, 2016 at 11:12 AM

Phones may have changed dramatically over the years (just think about the transition from the rotary to the iPhone), but the value of phone calls as a selling tool has remained constant. Brands of all industries rely on phone call communication as a primary means of engagement with consumers, a tool for problem-solving and as a solution to the challenge of how to improve customer service.

The value of direct conversation hasn't diminished, but the way those conversations are powered has changed dramatically. Call tracking can record a range of data points that offer better insights into what people want. Meanwhile, call monitoring and recording can still be used to provide quality assurance on customer service experiences. Plus, these insights can also be paired with gleanings from call tracking analytics.

For brands looking to improve their phone call service, the path to improvement is wide-open.

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Topics: Paid Search Engine Marketing

Comparison Shopping: How Does Your Business Hold Up?

Posted by Alyson Phillips on September 19, 2016 at 1:47 PM

In a world where almost anything can be bought on Amazon or eBay for a rock-bottom price, many business owners have been dismayed not only by decreased foot traffic, but also the practice of "showrooming," where consumers use brick-and-mortars merely as comparison shopping venues, to then purchase an item online, later. Small and medium-sized businesses (SMBs) have been fighting back in recent years, though, with some proven tactics that are helping to stem what can feel like an overwhelmingly negative tide.

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Topics: Responsive Design, Paid Search Engine Marketing, Mobile Optimization and Advertising

Tips For Increasing Conversions

Posted by Zuri Stanback on September 16, 2016 at 11:02 AM

Seeing a spike in online traffic might put a smile on your face, but unless you know how to get consumers past the click, this joy will prove fleeting. Here are some tips on increasing conversions.

Find Them on Facebook

With 1.13 billion active daily users, Facebook is not only an effective way to reach your potential customers, it's also an efficient way of driving conversions. With the data the company has access to, it's possible to target your reach to specific locations (e.g., ZIP codes or geo-fences) and purchase behaviors. Be sure to create a Facebook Pixel to place on your own website so you can retarget audiences.

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Topics: Retargeting and Remarketing, Paid Search Engine Marketing, Social Media Marketing

4 Benefits of SEM You Can't Ignore

Posted by Chris Williams on August 22, 2016 at 2:53 PM

Search engine marketing (SEM) may have taken a backseat to social media marketing in recent years, but this type of advertising is still one of the most cost-efficient ways for businesses to reach their target audiences — by leveraging the power of key phrases to deliver ads to a highly relevant audience. While you may know the basics of this marketing tool, there are some specific benefits of SEM you may have overlooked.

You Get More Bang for Your Buck

While there are plenty of moving parts to a holistic marketing campaign, search engine marketing produces a high conversion rate for relatively low investment. Though there are cost fluctuations depending on the type of business being promoted (Search Engine Watch has a great run-down of varying costs across different industries), on the whole, SEM is often more cost-effective than other forms of digital marketing.

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Topics: Paid Search Engine Marketing

Let Mobile Search Trends Help Market Your Business

Posted by Chris Williams on August 8, 2016 at 1:24 PM

When it comes to mobile search, trends indicate there seems to be no stopping the rush of traffic it delivers — and you can let this boom go to work for you. Mobile searches exceeded fixed internet access back in 2014, according to Search Engine Watch, changing the way businesses operate forever. Now, according to a recent Google study, 1.5 billion people visit destinations related to their searches each month. Small- to medium-sized local businesses are in a prime position to take advantage of this shift.

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Topics: Paid Search Engine Marketing, Mobile Optimization and Advertising

3 Lessons Marketers Can Learn From Voter Behavior Studies

Posted by Alyson Phillips on August 5, 2016 at 10:57 AM

Election season is here, and while marketers may feel it's harder to cut through the noise of the various local, state and federal elections happening during this busy time, the 2016 election season is actually revealing a number of interesting insights about consumer behavior.

In fact, Google recently published a voter behavior report containing the following three insights:

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Topics: Premium Display and Banner Ads, Paid Search Engine Marketing, Search Engine Optimization (SEO), Integrated Marketing

3 SEM Strategy Tips for CTAs That Convert

Posted by Chris Williams on July 22, 2016 at 11:32 AM

Your SEM strategy is in place. Now, you're set to kick back and watch that traffic roll in and convert — but not so fast. If your calls-to-action (CTAs) are weak, your click-through rates (CTRs) will be, too. After studying our own paid search campaigns, CMG found that ads with a strong CTA produced CTRs that were about five times higher than ads with weaker CTAs. What makes a strong paid search CTA? Take a look at these three tips.

Talk to Your Audience Directly

Use phrases that address why the customer might be looking for you to begin with. Instead of using clichés like "Click Here" or "Buy Now," your text should showcase benefits you can offer the customer, and you should talk to your customer directly. CTAs that performed best in the CMG study include "Use discount code SURFSUP!", "Shows start at $17. On sale now!" and "Call now for a free estimate." Specificity gets your customers' attention, and it also works on search engines. CTAs that speak to your audience can be used for page titles, or within the meta description.

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Topics: Paid Search Engine Marketing

Increase Website Traffic Quickly With These 4 Steps

Posted by Alyson Phillips on June 27, 2016 at 2:04 PM

The vastness of the internet means it's a competitive place to work, especially when you're trying to win over new visitors. Battles to increase website traffic are often hard-won, and the work of attracting a larger audience is never-ending — but that doesn't mean you have to set your sights months down the road to see results. There are some steps you can take to increase website traffic right away. Even if you're already drawing a respectable audience, consider how these strategies might elevate your website's performance and increase your sales opportunities.

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Topics: Paid Search Engine Marketing, Search Engine Optimization (SEO), Website Design & Development, Content Marketing

Generating SEM Leads: Selecting the Right Local Keywords Is Essential

Posted by Selena Bauman on May 23, 2016 at 1:22 PM

Crafting a search engine marketing (SEM) campaign can be quite the arduous task. You have to consider who you're targeting, whether you're selling an individual product or the business itself and, of course, how you can stay within budgetary constraints. However, with so much to consider, you may be glossing over one of the most important components of a campaign to generate SEM leads: local keywords.

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Topics: Paid Search Engine Marketing

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