Analytics aren't just for enterprise businesses looking for high-level data insights. In today's business world, the importance of data analysis extends all the way down to small mom-and-pop shops serving their local communities. Part of this trend is due to the broad availability of analytics tools. Google Analytics offers free insights to any company or user, and other, low-cost tools make it easy to reveal simple but influential insights about how your company does business. But it's also a matter of staying competitive.
There are a lot of ways performance can be measured, and the metrics can get confusing and misleading fast. For small businesses focused on building a presence within a region, the importance of data analysis can be distilled down to a few keys data points that shed light on how well you're reaching an audience.