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Carlye Creel

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4 Action Items Every Content Audit Should Include

Posted by Carlye Creel on June 21, 2018 at 3:21 PM

There's no doubt content marketing works — especially when you regularly publish high quality, helpful content. Companies that publish 11 or more blog posts per month have nearly three times more traffic than companies that publish zero to four blog posts per month, according to HubSpot.

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Topics: Content Marketing

5 Ways Brand Alignment and Technology Improve the User Experience at QSRs

Posted by Carlye Creel on June 12, 2018 at 2:09 PM

Technology enhances every corner of our lives, and quick-service restaurants (QSRs) are no exception. We're busy. Time is tight. Value, convenience and a personalized experience are still expected even during a brief interaction that yields something as simple as our lunch. Implementing seamless digital brand alignment, from the point of deciding where to eat to opening that carry-out container, creates a cohesive user experience. 

QSR Magazine cautioned that a positive brand experience can easily get lost when upgrading the technology at quick-service restaurants. Customer engagement with your service should be consistent across all points of outreach including in-store, online and via apps. When working with third-party software, user experience (UX) and user interface (UI) must complement one another or brand messaging is lost. Let's learn a few ways to combine customer satisfaction with brand alignment.

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Topics: Food & Beverage

HVAC Marketing Ideas for Hot Summer Success

Posted by Carlye Creel on May 29, 2018 at 11:24 AM

As summer heat looms in the forecast, ramp up your HVAC marketing strategies for desktop and mobile. Both SMS and MMS can be customized to fit the changing weather conditions, creating an urgency that persuades customers to take action now. Twenty-five percent of customers who need to replace an HVAC system say they need the new system up and running within three days, according to the American Council for an Energy-Efficient Economy. Use this HVAC marketing checklist to ensure your strategy can take the heat.

Have You Audited Your Cache of Go-to Keywords Lately?

Break out of the everyday flow and see what new keywords and phrases are gaining popularity in search engine results pages. As summer approaches, there's surely more demand for air conditioning repairs and prices for new central air systems. Leverage these popular search terms in your paid marketing efforts during the hottest months of the year.

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Topics: Home Services

Brainstorm Tips: How Marketers Can Think Outside the Box

Posted by Carlye Creel on May 10, 2018 at 2:37 PM

As a marketer, coming up with fresh ideas is a significant portion of your job. But it takes a lot of creative energy to consistently think up unique strategies and lay the groundwork for the next winning campaign, so it's no surprise that the well runs dry once in a while. 

That's where some brainstorm tips might come in handy. The Association for Psychological Science reported that in one study at the University of Texas at Arlington, people came up with 37 percent more ideas when working as a group than when working alone. 

Brainstorming sessions are crucial to igniting creativity, but as you've likely experienced, some meetings are more productive than others. 

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Topics: Digital Marketing Strategy

Creating Content ROI: The Importance of a Distribution Strategy

Posted by Carlye Creel on May 1, 2018 at 11:36 AM

Great content is crucial to successful digital marketing, but content alone can't take your business to the top.

Fifteen years ago it may have been enough, but today's online landscape is so saturated that it's all but impossible for content to rise on its own. Great content doesn't naturally find an audience — it requires assistance. Driving strong content ROI requires a distribution strategy to deliver your content to a relevant online audience.

Too many brands overlook the importance of distribution, and their marketing ROI suffers as a result. If this describes your business, take a step back and examine what you're doing to set your content up for success.

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Topics: Digital Marketing Strategy, Content Marketing

Rebranding Part 3: Keys to Successful Brand Implementation

Posted by Carlye Creel on April 17, 2018 at 9:51 AM

Rebranding presents the opportunity to introduce an improved image to prospective customers, and to re-energize loyal customers whose interest may need a jumpstart. But to keep in good graces with your base, you'll need to be careful about the changes you implement.

Brand implementation must be conducted in a very thoughtful way during the rebranding process, particularly if you already have a large customer base that's gotten used to your website or platform interface.

Below, we'll share some tips on brand implementation, following up on our previous installment of our rebranding series about identifying the parts of your brand that need a revamp.

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Topics: Digital Marketing Strategy

Automotive Advertising Fails: Lessons Dealerships Can Learn from Big Brand Flubs

Posted by Carlye Creel on April 5, 2018 at 1:18 PM

If it seems like every other commercial you see is advertising a car, it's not just your imagination. The automotive industry is the No. 1 category in advertising spend, with automakers comprising nearly one-fifth of AdAge's list of the world's largest advertisers.

But while they may be prolific, it doesn't mean they always get it right.

As a car dealership, there's plenty you can learn from automotive advertising fails. While automakers can spend several million dollars on PR efforts to bail themselves out after a massive marketing blunder, the same mistake could permanently destroy the reputation of a smaller business.

Here are two important lessons local dealerships can learn from major automotive fails:

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Topics: Automotive

How Your SMB Can Develop Effective Branding

Posted by Carlye Creel on March 20, 2018 at 10:16 AM

It's not uncommon for small and medium-sized businesses (SMBs) to feel stuck in an endless race for customer attention.

With social media advertising making it easier than ever for businesses to target customers, competition is no longer limited by neighborhoods or ZIP codes. But that doesn't mean your SMB can't compete. Help customers connect with your business and gradually establish a loyal base through effective branding.

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Topics: Digital Marketing Strategy

Storytelling in Marketing as a Content Strategy

Posted by Carlye Creel on March 1, 2018 at 1:49 PM

The hottest marketing trend on the strategy block is content marketing. The allure of storytelling in marketing (through text, videos, photos and graphics) hits all the sweet spots: emotions, education and empowerment.

According to Marketing Land, storytelling is engaging, relatable and often draws on empathy. When an audience member identifies with a character, their mindset may change — which can help inspire action, whether it's filling out a form, sharing content, commenting on a post or clicking the "Buy" button.

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Topics: Content Marketing

Client Retention: 3 Ways to Keep 'Em Coming Back

Posted by Carlye Creel on January 29, 2018 at 2:19 PM

It's a new year. Fresh starts typically replace old habits during this season, but that might leave your partnerships (and income) uncertain. As your clients evaluate their expenditures from the previous year and dig into 2018 budgets, rise above their bottom line projections and make a personal impact. Focus on client retention.

It's common knowledge that acquiring a new client costs more than nurturing an established one. Marketing Land explained that this concept of "retention marketing" should be part of your B2B strategy, with an emphasis placed on customer experience. Retaining your current clients gives you more opportunities to up-sell, or cross-sell, as you develop new products and services. Plus, pricing isn't as much of a concern because existing customers already appreciate the value you provide.

So, how can you be sure that your clients stick with you in 2018? The answer is simple: Focus on their needs — not yours.

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Topics: Integrated Marketing

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