(855) 594-0010


Be In The Know Blog

Carlye Creel

Recent Posts

What Millennial Parents Want From Digital Marketing

Posted by Carlye Creel on January 10, 2018 at 2:20 PM

Everyone from late-night television hosts to your aging relatives thinks they have the millennial generation figured out — and that's the problem. These generational stereotypes may be good for a laugh, but they do a disservice to brands seeking to reach customers in this age bracket.

The huge population of millennial parents is a good indication of this problem. According to research from Barkley, 40 percent of millennials are already parents. In many cases, this group of millennials has little in common with the stereotypes associated with young customers. So how can brands market to millennial parents in a way that resonates with them?

Read More

Topics: Digital Marketing Strategy

Psychographic Marketing: What Marketers Need to Know

Posted by Carlye Creel on January 3, 2018 at 10:41 AM

If the term "psychographics" brings to mind images of lava lamps and tie-dye shirts, think again.

Psychographic marketing isn't a throwback to 1970s business promotion techniques, but rather a marketing approach that focuses on human attitudes and interests. Here's some insight into psychographics, and tips for putting them to work for you.

What are Psychographics?

When marketers dig into the psychographics of their target customers, they're learning about behaviors, values, interests, opinions, attitudes and activities. This approach often augments traditional demographics-based audience personas.

Read More

Topics: Integrated Marketing

How Video Responses Turn Customers Into Brand Advocates

Posted by Carlye Creel on December 27, 2017 at 2:20 PM

The growing number of online purchases has officially eclipsed in-store transactions, according to data from comScore. But while the number of face-to-face experiences is declining, brands are arguably more connected to their customer bases than ever before.

Thanks to social media, online chat tools and other tech-enabled solutions, customers can quickly and easily raise questions, address concerns and provide feedback. However, there's one especially personal method that stands above all others: video responses.

Video may seem time-consuming and challenging, especially for smaller businesses with fewer resources. But thanks to the proliferation of cutting-edge gadgets and ever-present smartphones, sending personalized videos to your customers now takes mere minutes. Here's why video responses are so powerful, and how you can use them to boost customer satisfaction.

Read More

Topics: Digital Marketing Strategy

Addressing Your 2018 Marketing Plan

Posted by Carlye Creel on December 4, 2017 at 11:48 AM

Before breaking out party hats and kazoos to usher in the new year, your marketing strategy deserves a final evaluation. After all, how can you draft your 2018 marketing plan without knowing what worked (and what didn't) in 2017?

This process, often referred to as a "post-mortem review," is an in-depth evaluation at the completion of a project. The University of California noted that the reflection allows everyone on the team to provide feedback in a structured way.

Read More

Topics: Digital Marketing Strategy

Marketing to Hispanic Consumers This Holiday Season

Posted by Carlye Creel on November 13, 2017 at 10:51 AM

It might be hard to believe, but the holiday shopping season is upon us. You may be eager to implement your holiday strategy after months of careful planning, but it's important not to overlook one key component: marketing to Hispanic consumers.

ThinkNow Research noted that the Hispanic market has been very receptive to advertising in recent years, and one-third of Hispanic shoppers will spend more this holiday season than they did last year. Here are three steps you can take to make the most of this marketing opportunity.

Read More

Topics: Retail

How Holiday Dining Incentives Can Drive Business

Posted by Carlye Creel on November 1, 2017 at 11:53 AM

With the holiday season just around the corner, retailers across America are preparing for annual shopping events like Black Friday and Cyber Monday.

Though less publicized, preparations in the dining industry can be just as intense. QSR Magazine reported that more than 33 million Americans eat at a restaurant on Thanksgiving or Black Friday, and 1 in 10 people dine out on Christmas Eve.

Now is a great time for restaurants to prepare for the rush of holiday dining in the coming months. With a plan to maximize the value of this busier season, you can turn one-time diners into repeat customers. Here are a few holiday dining incentives to drive more people to your eatery.

Read More

Topics: Food & Beverage

Generation Z: 6 Must-Have Marketing Strategies

Posted by Carlye Creel on October 23, 2017 at 10:48 AM

For the past few years, the marketing world has largely prioritized millennials, a group dubbed by Digiday as "the most studied generation in history." But there's another group that may prove even more important to reach: Generation Z.

According to The New York Times, this generation includes people born between 1996 and 2010. Though most Gen Zers are still relatively young, The Huffington Post reported that by 2020, this group will account for 40 percent of all customers.

So, how will marketers reach this generation? Here are six strategies you can use to connect with the customers of the future.

Read More

Topics: Digital Marketing Strategy

Making Customer Experience a Cornerstone of Your Marketing Strategy

Posted by Carlye Creel on October 9, 2017 at 1:57 PM

Expectations have never been higher. Thanks to innovative technology and increased competition, people understand that a better customer experience is available to them — and they're willing to look for the brands that can offer it.

The onus is on businesses to improve their approach to customers. Personalization and customization shape the customer experience, and marketing is now required to engage with individuals at an unprecedented level. If you haven't already embraced a customer-centric marketing strategy, you could be risking your company's future by resisting the transition.

Read More

Topics: Integrated Marketing

Oktoberfest: 3 Surprising Marketing Tips Gleaned from the Festival

Posted by Carlye Creel on October 4, 2017 at 1:49 PM

You might not think that marketing has much in common with a German festival that's over 200 years old, but in fact, there are a number of things marketers can learn from the annual Oktoberfest tradition. Not convinced? Here are three surprising similarities that might change your mind.

1. It's All About Perception

Did you know that the famous festival isn't actually about beer? Although thirsty travelers come from around the world for a pint of Oktoberfestbier, this tradition, known to locals simply as "Wiesn," celebrates the anniversary of the wedding between Bavarian Crown Prince Ludwig and Princess Therese of Saxony-Hildburghausen. The roots of the festival are in commemorating a historic event, but the popular perception of it as the "ultimate worldwide beer festival" has served it well — year after year, tourists pour into the city.

Read More

Topics: Integrated Marketing

Your Content Marketing Strategy Needs More Personality

Posted by Carlye Creel on September 27, 2017 at 10:57 AM

It's often easy for marketers to get bogged down in data. As we peruse the latest keyword trends, CTA conversions and linking metrics, the human element can sometimes get lost. However, it's that very element that can elevate a humdrum content marketing strategy to something truly spectacular.

Inc. reported that customers have grown to expect a certain level of authenticity from brands — and will pay more for the ones they feel they can trust. Forbes highlighted Dove and Airbnb as brands that have embraced the shift toward a more "human" approach; both have seen significant returns from increased interactions with customers.

It can be a tricky balancing act to inject some personality into your content marketing in a way that seems natural. If you're struggling, here are some practical ways to help jump-start your creativity:

Read More

Topics: Content Marketing

Stay Connected

Subscribe to Email Updates

Free Resources

Click here to visit our archive of free eBooks and White Papers

 

Search the Blog...... ...