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Ashley Rios

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Build a Website User Experience That Drives More Conversions

Posted by Ashley Rios on November 3, 2017 at 11:02 AM

No matter how great a product is, a poor website user experience can be devastating to any business. Recent research from Forrester found that providing a good user experience through your business website could increase conversions by up to 400 percent — which is a hard number to ignore.

When customers need to solve a problem, they often go online. The critical first step toward capturing their attention is making sure they can find your business website, but it's just as important that your user experience convinces them to stay and convert.

Here are several simple guidelines to help you build an experience that attracts cutomers and grows your incoming revenue.

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Topics: Website Design & Development

Managing Your Online Brand Reputation: Why You Can't Wait

Posted by Ashley Rios on October 16, 2017 at 10:54 AM

Brand reputation management is often conflated with crisis management. Many small and local businesses don't consider this critical component of their online presence until there's an emergency. However, there are real benefits to taking a proactive stance when it comes to online perception of your brand. Don't wait to get a plan in place to help manage your online brand reputation.

A Positive Review Can Make a Big Impact

According to the Pew Research Center, 32 percent of Americans surveyed in 2016 said that they highly value the ability to look up online reviews of a product or service before making a purchase.

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Topics: Search Engine Optimization (SEO), Digital Marketing Strategy

Using Local Search to Drive In-Store Sales

Posted by Ashley Rios on October 6, 2017 at 10:43 AM

You're on vacation in an unfamiliar city. You want pizza. What do you do? You Google "pizza places near me," and within the hour, you're sinking your teeth into cheesy goodness.

Local search is useful for instant gratification, or micro-moments, which can boost profit margins for brick-and-mortar retailers. Think With Google reported that these "nearby" or "near me" searches doubled from 2014 to 2015 — and in 2017, consumers are dropping "near me" from their searches since they expect search results to be relevant based on their location. If you're wondering how to keep up as local search trends change, take a look at how you can implement local search techniques in your own online marketing strategy.

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Topics: Search Engine Optimization (SEO)

Online Marketing: Why Local Businesses Can't Sit on the Fence Anymore

Posted by Ashley Rios on September 22, 2017 at 10:58 AM

It's easy for local businesses — especially small ones with a single location — to look at the online world of e-commerce and digital marketing and feel like they exist on their own terms outside of that world. After all, if you own a local dancewear retail company, you might think that since you aren't competing directly with retail giants, you don't really have to exist in the online marketing world, instead relying on local clients and traditional marketing only. However, even though this line of thinking may keep your doors open, it could be limiting your growth potential.

Here's why local businesses can't sit on the fence anymore when it comes to online marketing.

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Topics: Search Engine Optimization (SEO), Integrated Marketing

Is an SEO Audit Necessary for Your Brand?

Posted by Ashley Rios on September 1, 2017 at 9:53 AM

Write it, and readers will find it. Or, will they? Just because you craft engaging and insightful content for your clients, doesn't mean potential customers are going to flood the Contact Us link with inquiries. Why? Your SEO might be slipping, or virtually non-existent. If you've never done an SEO audit, put it on your calendar as soon as possible. Then, click the recurring button and check on your SEO efforts at least once per quarter.

Addressing an Audit

First, let's quickly define what goes into auditing your SEO techniques. This process will help identify issues, implement fixes and interpret data collected by various search analytics companies. There are multiple, detailed steps of an audit, ranging from evaluating page speed to identifying duplicate content.

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Topics: Search Engine Optimization (SEO)

How Solid is Your Mobile User Experience?

Posted by Ashley Rios on August 25, 2017 at 11:57 AM

Have you ever searched for a company on your smartphone, clicked on the site and nothing happens? The site won't launch, so you go to plan B, which is likely another company's site. It doesn't matter that your company has adopted the latest technology, offers incredible products and wows with customer service if your mobile user experience is frustrating.

Eighty-nine percent of people are likely to recommend a brand after having a positive experience on mobile, according to Think With Google. And, what if the experience is a flop? Another 62 percent of people are less likely to shop with that brand in the future based on negative experiences in this realm.

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Topics: Mobile Optimization and Advertising

3 Small Business Marketing Tips to Boost Your Law Firm

Posted by Ashley Rios on August 14, 2017 at 10:08 AM

Even the best lawyers need to market their firm and its services to build a strong base of clients. But lawyers aren't marketers and running an efficient small business marketing strategy often isn't second nature.

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Topics: Digital Marketing Strategy, Professional Services

Micro-moments: Leverage the Moments That Matter Most

Posted by Ashley Rios on July 28, 2017 at 1:03 PM

If your business sells tacos, you probably cash in on the hashtag #TacoTuesday. You guesstimate that a high percentage of your customer base will be persuaded to eat tacos on Tuesday, thanks to jokes at work, memes on social media and general knowledge of the spicy food-worshiping day.

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Topics: Search Engine Optimization (SEO)

3 Website Design Updates to Attract and Convert Customers Fast

Posted by Ashley Rios on July 21, 2017 at 1:11 PM

People take first impressions seriously. That's why a clean and updated website design is vital when it comes to attracting new prospects. And while adventurous property buyers may see value in a fixer-upper, an outdated website will always drive leads right into the clutches of your competitors.

But how exactly does poor web design turn off prospects? And how can you earn them back? Here are the three design updates you need to make:

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Topics: Website Design & Development

Why Google is Critical to Restaurant Success

Posted by Ashley Rios on June 28, 2017 at 1:35 PM

While food delivery used to be most closely associated with Chinese food and pizza, online delivery services have provided consumers a whole new world of choices for breakfast, lunch, dinner and even dessert. Even though restaurant owners might vaguely know about these services — or perhaps even use one or two of them — there are even bigger opportunities for restaurant owners to bring their world-class dishes to as many guests as possible. Here are a few reasons why Google is critical to restaurant success:

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Topics: Search Engine Optimization (SEO)

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